What to Do If Your Bounce House Rental is Canceled Due to Weather
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Our Weather Cancellation Policy
At 3 Monkeys Inflatables, we take safety seriously and follow strict weather cancellation policies to protect our customers. While we do not offer refunds, if the weather forecast predicts unsafe conditions—such as winds over 15 mph, heavy rain, or thunderstorms—you can reschedule your rental for another available date with no additional fees. You’ll have the option to use the same equipment or receive a raincheck for the full amount paid, which you can use within 1 year of the cancellation date.
If you choose to cancel your event based on weather concerns, it’s essential to do so by 3:00 pm the day before your event. This allows you to reschedule or receive a raincheck. If weather improves, please note that a refund cannot be issued for cancellations outside of the 24-hour forecast window.
FAQ: What happens if the weather forecast changes after I cancel?
A: If you cancel due to weather concerns and the forecast improves, in most cases we are unable to put the schedule back on for you as we have already adjusted schedules, we also might not be able to offer rainchecks, if the cancellation occurred more than 24 hours in advance against our advicement. However, we will work with you to the best of our ability to reschedule your event.
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Steps to Take When Canceling Due to Weather
If it looks like bad weather may impact your event, here’s what you should do:
- Monitor the Forecast: Stay up to date with weather reports, especially within the 24-hour window leading up to your event. You can consult trusted weather sources like Weather.com to track changes in rain, wind, and thunderstorms.
- Contact Us by 3:00 PM the Day Before: If the forecast shows 60% or higher chance of rain or unsafe conditions for more than half of your event, notify us by 3:00 pm the day before to reschedule or receive a raincheck.
- Reschedule or Receive a Raincheck: We’ll work with you to find the next available date for your rental. Alternatively, you can opt for a raincheck, which can be applied to a future event within 1 year of the original date.
FAQ: Can I get a refund if I decide to cancel due to weather?
A: 3 Monkeys Inflatables does not offer refunds for cancellations. However, you can reschedule for a future date or receive a raincheck to be used within 1 year of the issue date.
Why We Don’t Offer Refunds for Weather Cancellations
While we understand that weather can disrupt your plans, 3 Monkeys Inflatables does not offer refunds for weather-related cancellations. This is because we still incur operational costs—such as equipment preparation and staffing—whether or not the event takes place. However, to make sure you don’t lose out, we offer flexible rescheduling and rainchecks, which we believe is a fair compromise that ensures everyone benefits in the end.
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Backup Plans for Weather Changes
We recommend always having a backup plan in place when booking outdoor events. Consider options such as:
- Indoor Venues: If you have access to an indoor space, many of our inflatables can be set up inside, ensuring your event continues no matter the weather.
- Alternate Dates: When rescheduling due to weather, our team will help you find the next available date that works for your event.
If weather conditions improve during the event (such as after a brief rain shower), you can re-inflate the bounce house once the rain stops and the inflatable is dried off. It’s always important to shut down inflatables during unsafe weather conditions, including rain and wind over 20 mph.
Keep the Party Going with Indoor Options
If weather forces you to cancel your outdoor bounce house rental, don’t worry! At 3 Monkeys Inflatables, we offer a range of rainy day activities that can be set up indoors to keep the fun going. Check out our Rainy Day Alternate Activities page for exciting options that can be used at home or in other indoor spaces.
FAQ: Can I use the bounce house if it stops raining during my event?
A: Yes, after the rain stops and the inflatable is properly dried, it can be re-inflated for safe use. Always monitor the conditions for wind or thunderstorms, and follow our safety guidelines.
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Why Safety is Our Top Priority
At 3 Monkeys Inflatables, we put safety first. Operating a bounce house in unsafe weather conditions—such as strong winds or thunderstorms—can lead to dangerous situations. This is why we follow strict guidelines for weather-related cancellations, ensuring that you and your guests are protected.
We also encourage you to review our customer training and safety guidelines to better understand how to monitor the inflatable during your event. Proper supervision is key in ensuring a safe and fun experience, even if weather conditions change.
FAQ: Why does 3 Monkeys Inflatables enforce strict weather policies?
A: Safety is our top priority. We enforce weather cancellation policies to protect our customers from the risks associated with operating inflatables in unsafe conditions, such as heavy rain, strong winds, or thunderstorms.
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Content Definitions for the Article What to do if your bounce house rental is canceled due to weather
- Raincheck: A credit that allows you to reschedule or use the full amount paid for a future event within 1 year of cancellation.
- Weather Cancellation Policy: The policy that defines the guidelines for rescheduling or receiving credit if weather conditions make it unsafe to operate inflatables.
- Backup Plan: A contingency plan for rescheduling or relocating your event to an indoor venue in case of bad weather.
- Flexible Scheduling: A policy that allows clients to reschedule their event due to unforeseen circumstances like bad weather.
3 Monkeys Inflatables: Your Partner for Safe, Fun Events
At 3 Monkeys Inflatables, we understand how important your event is, and we’re here to help make it a success—rain or shine. Our state-approved inflatables are safe, clean, and ready to deliver fun, but we also recognize the importance of safety when the weather doesn’t cooperate.
With our flexible weather cancellation policy, you can rest easy knowing that we’ll work with you to reschedule or issue a raincheck if your event is impacted by bad weather. We’re committed to providing excellent customer service and ensuring that your event goes smoothly, no matter the circumstances.