Gap Bounce House and Party Rentals

A. Yes! We need you to be available for drop off so we can have you personally show us where you would like the inflatable. Most times we are able to set up in that exact location, however, there are times when our delivery driver needs to make safety calls defendant on slope, hills, power lines, space, surface setup.
At the time of setup, we will bring the extensions cords and the surface setup equipment, (please be sure you accurately told us if the setup is on grass or asphalt, or indoors as this is different equipment needed for setup). At that point, we will figure out the location of the equipment, make sure power is within 50 ft and secure everything down. Once that is complete we will go over the contract, Operator Instructions, and collect payment. (We accept cash or credit card as final payment) (Business/School Checks are accepted as well- no personal checks please)
We will then leave you with the equipment for the extent of your event. If you have any questions or issues please make sure you contact the office during your rental to give us the opportunity to remedy them for you.

A. The Inflatables (moon bounces) can be set up on Grass, Concrete, Asphalt, or Indoors) You need a relatively level surface free of rocks, sticks, branches, rough debris, and fecal material. You will need a power source for your blower within 50 feet of the inflatable. If you are renting a unit that requires water you will also need a hose to reach where you are planning on putting the inflatable.

You are responsible for providing an attendant/monitor for the inflatable(s). Each Inflatable is required to have a dedicated attendant/monitor. Attendants can be rented for an additional charge on our website.

A. Basically our weather policy lets you cancel up to the night before your party (by 3 pm) if they are calling for a substantial amount of rain as defined below. There is absolutely no fees should you need to cancel or reschedule your date, due to excessive rain, heavy winds, or snow conditions, as long as it is done by the night before your party no later than 3:00 pm, as defined below. If you choose to cancel an event in advance of 3 pm the day before your event, because of a concern with the weather at that time, refunds will be issued according to the 24-hour outlook on weather.com. (For example, if you choose to cancel an event on Wed for a Sat. event because the forecast is at 60% rain and the weather improves by Friday to 30% chance of rain, no refund will be issued for your deposit amount.) Full payment is required for any cancelations made after 5:00 pm. Keep in mind that we will regardless of how you paid the deposit or paid in full mail you a check within 30 days of your event cancellations if you are not able to reschedule. Thank you.

PLEASE NOTE: The local forecast almost always includes isolated showers, thunderstorms, etc. That is to be expected when we have excessive heat. Please make certain you are consulting hourly forecasts on a trusted weather reporting website such as This is what we use.

Rainy/Snow conditions warranting cancelation/under our policy are described as follows:

60% chance of rain during your party/event time for over 50% of your event time. Snowfall predicted at least a 60% chance for over 50% of your event time.

The 60% or higher chance of rain/snow must be within 24 hours in advance of your party. Forecast predicting higher than 50% chance of rain farther out then 24hrs is too far out to rely on the predictability of the forecast.

If you decide to take the inflatable/moonbounce and it begins to rain, simply shut down the power until it stops. When the passing shower passes you can re-inflate the inflatable, taking care to wipe down the surface inside to ensure there is no water to slip on.

If it begins to start getting windy while in use, simply shut down the power until it stops. Operating an inflatable in winds over 20 mph is unsafe, and should not be done. Please wait until the winds calm, and then it is safe to re-inflate and use again.

*All cancelations under 60% chance are at the discretion of management.

A. Please see our weather policy above if you are canceling due to weather.

When we take a booking we do require a 25% non-refundable deposit, except for weather (as long as it's within our weather policy).

We do ask that you wait to reserve until you are sure you really want the inflatable/party equipment. Keep in mind our equipment is sometimes pretty unique and so if it is something you definitely want you to want to reserve it as early as possible. It then takes it out of our inventory not allowing us to rent that piece to another customer. At this point, the deposit is non-refundable for any cancellations that are not weather-related.

Cancellations that include taking an item off an existing rental/or completely canceling a rental are subject to a 25% non-refundable fee stocking fee, if they are done over 2 weeks from the event date during business hours of Monday-Friday 9-5 pm. (This is of the total cost of rental items being canceled) Rentals changed to delete items under 13 days are subject to a 50% total cost of canceled goods as long as they are done by sending an email/calling our office during regular business hours of Monday-Friday 9-5 pm. Cancellations under 7 days prior to the event date are subject to no refund of the total cost of canceled goods. (This does not include any cancellations that would be due to weather, if you needed to move inside, reschedule your date, or cancel due to poor weather, as long as it falls within the guidelines of our weather policy.

It is your responsibility to contact us if you are concerned about the weather. If you don't tell us to not deliver the equipment then you are responsible for the entire rental fee. If you tell us to set it up and it rains during your event, you are responsible for the entire rental fee. No refunds will be issued on the equipment you wanted delivery despite a bad weather forecast. Once our delivery guys are dispatched you are responsible for the entire rental fee.

A. No! It is the worst to expect this wonderful bounce house to arrive that looks just like the picture you rented, and find the company shows up with a filthy dirty unit!

3 Monkeys Inflatable provides clean, sanitized Inflatables. In fact, you will notice our staff in the field spot clean at setup and then when we tear down our staff vacuums out the inflatable on-site and cleans/sanitizes it on-site upon pickup. If the inflatable is wet we schedule it on our sheet to come out during the week to be completely dried and cleaned.

We also spot check at the shop during the week to ensure our standards are being met. It's our top priority to provide you with clean, in great condition units as well as provide you with great customer service. Take a look at all of our reviews online to see how much our customers comment about how clean our units are!