Lancaster Moonbounce and Jump House Rentals

A. Delivery includes driving to your location, set up in the specified area the inflatable(s), going over the safety rules & instructions with you. We provide the extension cord, as well as the tarp to put the unit on. We also setup using stakes if in grass, and sandbags if it is on a concrete/blacktop setting. You do need to be present during delivery & pickup of the inflatable.

A. The Inflatables vary in size, however, we list on our website under each inflatable what size each unit is. We ask that you add an additional 5 feet on all sides of the inflatable. This should be an area that is free of electrical wires and low-hanging tree branches.

A. Basically our weather policy lets you cancel up to the night before your party (by 3 pm) if they are calling for a substantial amount of rain as defined below. There is absolutely no fees should you need to cancel or reschedule your date, due to excessive rain, heavy winds, or snow conditions, as long as it is done by the night before your party no later than 3:00 pm, as defined below. If you choose to cancel an event in advance of 3 pm the day before your event, because of a concern with the weather at that time, refunds will be issued according to the 24-hour outlook on weather.com. (For example, if you choose to cancel an event on Wed for a Sat. event because the forecast is at 60% rain and the weather improves by Friday to 30% chance of rain, no refund will be issued for your deposit amount.) Full payment is required for any cancelations made after 5:00 pm. Keep in mind that we will regardless of how you paid the deposit or paid in full mail you a check within 30 days of your event cancellations if you are not able to reschedule. Thank you.

PLEASE NOTE: The local forecast almost always includes isolated showers, thunderstorms, etc. That is to be expected when we have excessive heat. Please make certain you are consulting hourly forecasts on a trusted weather reporting website such as This is what we use.

Rainy/Snow conditions warranting cancelation/under our policy are described as follows:

60% chance of rain during your party/event time for over 50% of your event time. Snowfall predicted at least a 60% chance for over 50% of your event time.

The 60% or higher chance of rain/snow must be within 24 hours in advance of your party. Forecast predicting higher than 50% chance of rain farther out then 24hrs is too far out to rely on the predictability of the forecast.

If you decide to take the inflatable/moonbounce and it begins to rain, simply shut down the power until it stops. When the passing shower passes you can re-inflate the inflatable, taking care to wipe down the surface inside to ensure there is no water to slip on.

If it begins to start getting windy while in use, simply shut down the power until it stops. Operating an inflatable in winds over 20 mph is unsafe, and should not be done. Please wait until the winds calm, and then it is safe to re-inflate and use again.

*All cancelations under 60% chance are at the discretion of management.

A. No! It is the worst to expect this wonderful bounce house to arrive that looks just like the picture you rented, and find the company shows up with a filthy dirty unit!

3 Monkeys Inflatable provides clean, sanitized Inflatables. In fact, you will notice our staff in the field spot clean at setup and then when we tear down our staff vacuums out the inflatable on-site and cleans/sanitizes it on-site upon pickup. If the inflatable is wet we schedule it on our sheet to come out during the week to be completely dried and cleaned.

We also spot check at the shop during the week to ensure our standards are being met. It's our top priority to provide you with clean, in great condition units as well as provide you with great customer service. Take a look at all of our reviews online to see how much our customers comment about how clean our units are!